Kaplan Reviews
Kaplan has an overall rating of 3.1 based on 25 reviews. Customer feedback on Kaplan is mixed: Kaplan reviewers highlight positive aspects like comprehensive study materials, experienced instructors, flexible learning options, and user-friendly interface, which strongly appeal to students preparing for standardized tests, professionals seeking certification, and individuals pursuing academic advancement. However, Kaplan is often criticized for its high cost, limited access to certain resources, occasional technical issues, and lack of personalized feedback.
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How would you rate Kaplan?
All Kaplan Reviews (25)
josephbristol3425
May 23, 2026
"Pretty Good, but a Bit Inconsistent"
Kaplan lessons usually load fine for me, but every now and then the videos freeze up, which gets frustrating (especially when I’m trying to stay focused). Logging in can also be a little annoying sometimes. It’s not a terrible experience overall, just kind of inconsistent...
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hello_leonardo328
May 19, 2026
"Pretty solid test prep overall"
I used kaplan for a few weeks before my test, my score went up by 8 points. Some of the lessons did feel a little long at times, but the practice questions helped a lot. Overall, I’d say it was good.
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Pablo.devries
May 11, 2026
"Payment was fine, invoice took a while"
My payment went through without any issue, but the invoice didn’t show correctly at first. Not saying it’s a scam, but it did make me a little unsure until support got it sorted. They fixed it in the end, just not as quickly as I would’ve liked.
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marco_Eason87
May 01, 2026
"Easier Than I Expected"
I signed up without much hassle. The steps were easy to follow, and I was enrolled quickly. I was expecting it to be more confusing, but it all went smoothly.
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Agnes_yuhasz94
April 22, 2026
"Worth It for Realistic Practice"
The practice tests felt close to the real thing, which I really appreciated. It made studying feel more useful and gave me a better idea of what to expect. Definitely a good value if you want practice that actually feels relevant
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PENICK
April 19, 2026
"I found the course useful overall, especially when…"
I found the course useful overall, especially when I focused on the parts that directly applied to what I needed. Some of the extra material didn’t really catch my attention, so I kind of skimmed past it. It’s not a bad course by any means, but for the price, I expected a little more value.
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tony1998
April 11, 2026
"Felt a Bit Rushed"
The teacher seemed kind of rushed and didn’t really explain things in much detail, lol. I felt like I had to figure out a lot on my own afterward.
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judywatson2723
March 23, 2026
"Didn’t Leave Me Feeling Prepared"
I went into Kaplan hoping it would help me feel more confident for my exam, but by the end I felt even more confused. And it’s not even about the amount of practice material or anything like that — I just didn’t feel like it lined up with what I was expecting, and the explanations didn’t really click for me. I kept second-guessing myself the whole time, which was the opposite of what I needed. For the price, I really thought I’d walk away feeling more prepared. I wouldn’t use it again.
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HARRIS
March 19, 2026
"I ended up cancelling my Kaplan…"
I ended up cancelling my Kaplan course and did get my refund, but it took longer than I thought it would. I’ve cancelled other online courses before where the refund process was a bit more straightforward, so this felt a little unclear in comparison. Support did respond when I reached out, just not very quickly. Overall, it wasn’t a terrible experience, but I do think they could make the cancellation and refund process easier to understand.
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Robert_suarez99
March 07, 2026
"A Surprisingly Solid Study Companion"
I wasn’t expecting some life-changing academic saga, but this worked for me. I could go at my own pace without feeling rushed or overwhelmed, which made a big difference. For self-paced study, it did exactly what I needed.
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BROWN
March 03, 2026
"Maybe I’m just not the most patient…"
Maybe I’m just not the most patient person when I’m trying to study, but the Kaplan site feels really clunky to me. Pages take forever to load, I’ve been randomly kicked out of my login more than once, and it takes way too many clicks to find my course materials. I get that no platform is perfect, but for what it costs, I expected it to be a lot smoother
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sherri.Mcleod
February 06, 2026
"I liked the class at first, but…"
I liked the class at first, but when my schedule changed, trying to switch to a different one turned into a real hassle. I reached out for help and kept getting passed around in the same support loop, with basically the same replies and no clear solution. Life happens, and it would be nice if changing classes was a lot simpler.
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CarolynSafdeye
February 06, 2026
"Some of the lessons were alright , but…"
Some of the lessons were alright , but a lot of them felt outdated and the explanations were not always clear . I got through it , but I wish the material had been refreshed and broken down better
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jamie.Cato
January 30, 2026
"Decent class, but I’m not totally convinced it was worth the price"
I took the live class with kaplan, and it was okay overall. The instructor was clear and seemed to know the material, but a few sessions felt rushed, like we were trying to cram in too much at once. The platform worked most of the time, though it didn’t feel especially polished. I wouldn’t say it was a bad experience, but for what it costs, I expected something a bit more solid and consistent.
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BUCKLEY
January 18, 2026
"The pacing of this course was…"
The pacing of this course was rough. It felt like every week they were dropping another huge pile of work on us, before I’d even had time to get through the last one. The lessons moved way too fast, and I never really felt like I had enough time to actually understand what was going on. I was stressed pretty much the whole time — no matter how much I studied, I still felt behind. Just wasn’t worth it for me.
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KOLB
January 09, 2026
"Helpful for Staying on Track"
I’ve been using Kaplan for a few weeks now, and I’ll admit I quickly assumed the progress tracking would be the most useful part for me, it is. I like being able to see where I’m struggling without just guessing or overthinking it. The analytics can be a little confusing at times, and my first reaction was that they could definitely make that section cleaner. But overall, it’s been helpful and keeps me moving in the right direction. Not perfect, but definitely solid.
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richardstearns9946
January 06, 2026
"Way better than I expected"
I really liked my Kaplan tutor. I’ve had tutors before who made things feel awkward when I didn’t get something right away, but this was totally different. They were patient, explained things clearly, and never made me feel dumb for getting stuck. The sessions were easy to follow, and after a few weeks I actually felt a lot more confident. Compared to other help I’ve tried, this felt much more comfortable and useful.
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Louise_davis75
January 01, 2026
"Some answers were really clear, clear…"
Some answers were really clear, clear enough that I got it right away. But others were confusing, like really confusing, and I still felt a bit lost after reading them.
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Ann_adams87
December 30, 2025
"The app keeps freezing right in the middle of lessons"
I paid for access because I was really hoping to use this regularly, but it’s been frustrating so far. Every time I try to get through a lesson, the app either freezes up or just crashes completely, and then I have to reopen it and start dealing with the same thing all over again. It’s especially annoying because I’m not just browsing around for free, I actually paid to use it, so I expected it to be a lot more reliable. I really want to like the app, but it’s hard to get anything done when it keeps stopping in the middle of what I’m trying to learn.
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William_jackson87
December 06, 2025
"Pretty much exactly what I expected"
Got exactly what they promised, that’s all I was hoping for. I remember thinking, “Okay, let’s see if this actually shows up as described,” and yep, it did. No drama, no surprises, just a smooth experience. Thanks!
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